Privacy Policy
Last updated: January 1, 2025
1. Introduction
Fitverra Motion ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, disclose, and protect your information when you visit our website, purchase our digital fitness programs, subscribe to our services, or otherwise interact with our platform located at fitverra.com (the "Site").
By using our Site or Services, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use our Site or Services.
2. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, billing address, phone number, and other information you provide when creating an account, making a purchase, or contacting us
- Payment Information: Payment details processed securely through third-party payment providers; we do not store your full credit card information on our servers
- Account Information: Username, password, purchase history, subscription status, and account preferences
- Technical Information: IP address, browser type, device type, operating system, referral URLs, and usage data relating to your interaction with the Site
- Communications: Messages, support inquiries, feedback, or other correspondence you send to us
- Fitness-Related Information: Information you voluntarily provide regarding your fitness goals, preferences, training interests, or progress tracking, where applicable
3. How We Collect Information
We collect information directly from you when you fill out forms, create an account, subscribe to a membership, purchase a product, sign up for emails, or contact customer support. We also collect certain information automatically through cookies, analytics tools, and similar tracking technologies when you use the Site.
4. How We Use Your Information
We may use your information for the following purposes:
- To provide, operate, and maintain our Site, Products, and Services
- To process purchases, subscriptions, payments, and account registrations
- To deliver digital fitness programs and provide access to purchased content
- To communicate with you regarding your account, purchases, updates, and customer support inquiries
- To send marketing and promotional communications, where permitted by law
- To personalize your experience and improve our offerings, content, and user experience
- To monitor usage trends, detect security incidents, prevent fraud, and maintain the integrity of our platform
- To comply with legal obligations and enforce our Terms of Service and other policies
5. Cookies and Tracking Technologies
We may use cookies, pixels, analytics services, and similar tracking technologies to collect information about your activity on the Site. These technologies help us understand user behavior, remember preferences, improve performance, and support marketing campaigns.
You may choose to disable cookies through your browser settings; however, doing so may affect certain features or functionality of the Site.
6. How We Share Information
We do not sell your personal information. We may share your information only in limited circumstances, including:
- With third-party service providers who help us operate our business, such as payment processors, hosting providers, email delivery services, analytics providers, and customer support platforms
- When required by law, subpoena, court order, or other legal process
- To protect our rights, property, safety, users, or others, including the enforcement of our agreements and policies
- In connection with a business transaction such as a merger, sale, acquisition, restructuring, or transfer of assets
- With your consent or at your direction
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing Services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations. When personal information is no longer required, we will delete or anonymize it where reasonably practicable.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to access, correct, update, delete, or restrict certain uses of your information. You may also opt out of marketing emails at any time by using the unsubscribe link included in our communications.
To exercise any privacy-related rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.
11. Third-Party Links
Our Site may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, policies, or content of any third-party services. We encourage you to review the privacy policies of those third parties before providing any information to them.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective when posted on this page, unless otherwise stated. Your continued use of the Site or Services after any updates constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, please contact us: